Account

The Account section is your personal record, separate from the workspace you belong to.

What you can change

• Avatar: Upload image takes a PNG, JPEG, WebP or SVG up to 5 MB. You crop it to a circle (drag to move, scroll, the slider or + and - to zoom, Enter to save), and ProductOS stores a 512 pixel square. Replace image and Remove change it later; without one you see your initials. It shows on your account button, in Members & Roles and on the team roster rows linked to you, unless someone set a different photo on that roster row.
• Full name.
• Email: read-only here. Contact support to change it.
• Password: not changed from Settings. Use Forgot password on the sign-in page to get an emailed reset link.
• Two-factor authentication (TOTP): scan the QR with your authenticator and confirm a 6-digit code; recovery codes are generated right after. The Security panel shows how many codes remain and lets you generate a fresh set or remove the authenticator.
• Show in-app feedback button: hides or shows the floating feedback launcher in this browser. ⌘/ / Ctrl+/ still opens it.
• Account info: read-only user ID and account creation date.

When MFA is required

Workspace owners can require MFA workspace-wide under Settings → Workspace → Security. Once enabled, your next page load is redirected to two-factor setup until you enroll; enrolled users clear a /mfa-challenge step at sign-in.

Skipping 2FA for Google and Microsoft sign-ins

While this is available for your workspace, the owner can let Google and Microsoft sign-ins skip the authenticator code under Settings → Workspace → Security, and you then turn it on for yourself with Skip 2FA when I sign in with Google or Microsoft in your Security panel. The owner can also pick Turn on for everyone, so every member skips without opting in, including people who join later; your switch then shows on and can't be changed. Once it applies to you:

• Continue with Google or Continue with Microsoft takes you straight in, with no /mfa-challenge step, and a workspace that requires 2FA doesn't send you to enroll.
• A password sign-in still asks for your code.
• By default only work or school accounts qualify: Google Workspace accounts and Microsoft work or school accounts, whose own company sign-in policy stands in for the code. The owner can include personal Gmail and Outlook.com accounts too, except while the workspace requires 2FA.
• Viewing or generating recovery codes still needs a session where you entered your code.

The Security panel lists the Google and Microsoft accounts linked to you and whether each one qualifies.

Delete account

There is no self-serve account deletion in Settings; contact support to delete your account.

If you're the workspace's owner, transfer ownership first: open Settings → Members & Roles and pick Owner in another member's role dropdown.

Related

• Members and roles concept
• Members & roles page